Managed IT · Security · Systems
Fix the problem. Remove the friction.
OneNode connects devices, users, cloud services and providers into systems that work clearly and reliably.
What OneNode does
Support, security and systems without the hand-offs.
Managed IT support
Helpdesk, devices, monitoring, patching and monthly support.
Cybersecurity
Security baselines, endpoint protection, MFA and incident response.
Microsoft 365 & cloud
Setup, migrations, Teams, SharePoint, OneDrive and email.
Backup & continuity
Managed backups, restore testing and recovery planning.
Networks & connectivity
Wi-Fi, routers, firewalls, VPNs, switches and failover.
Automation & tools
Workflow audits, integrations, utilities and dashboards.
How support works
A clear path from request to resolution.
Ad-hoc help
Remote or onsite troubleshooting for a specific issue.
Monthly care
Structured help for users, devices and cloud services.
Projects
Migrations, moves, rollouts, automation and onboarding.
Custom SLA
Written coverage, response targets and responsibilities.
The OneNode method
We do not just close tickets.
Resolve
Stabilise the immediate problem.
Find the cause
Separate user, provider, process and infrastructure issues.
Simplify
Document, standardise or automate recurring friction.
Strengthen
Change technology only for a clear reason.
Clear ways to start
Support that scales with the environment.
Home support
From R350/month.
Solo business
From R750/month.
Small business
From R1,950/month.
Managed business
From R5,500/month.
Common questions
Know what to expect before asking for help.
Do I need a contract?
No. Ad-hoc support is available alongside monthly plans, projects and SLAs.
Can support be remote or onsite?
Yes. Remote support is used where practical, with onsite service across the listed Gauteng areas.
Can OneNode coordinate suppliers?
Yes. We can coordinate internet, software, hardware and cloud providers.
Do you support homes and businesses?
Yes, from individual devices to structured business environments.