When this service helps
This service helps when email, files, Teams, SharePoint, OneDrive, licensing or account administration has become unclear, or when a move to Microsoft 365 needs a controlled plan.
What can be included
- Microsoft 365 tenant, user, licence and mailbox administration.
- Email, Teams, SharePoint and OneDrive setup and troubleshooting.
- Migration planning and coordination for agreed data and services.
- Identity, access and multi-factor authentication configuration.
- Documentation and practical user handover for completed changes.
What you can expect
We confirm the current tenant, ownership, users, licences, data, dependencies and required outcome before making changes. Migration work is planned around access, data volume, downtime risk and rollback needs. You receive a clear scope and handover of agreed administrative details.
Scope and costs
Microsoft subscriptions, domain services, migration tools, backup products and other third-party charges are excluded unless included in writing. Cloud synchronisation is not a complete backup strategy, so protection and recovery requirements are assessed separately.
Final scope and charges are agreed before work proceeds. See the pricing guide for published rates and starting prices.
Start with the right details
Tell us which Microsoft 365 services are in use, how many users are affected, who controls the tenant and domain, and what needs to change. If this is a migration, include the source platform and preferred timing.