Privacy Policy
Last updated: 2 July 2025
OneNode (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in accordance with the Protection of Personal Information Act (POPIA) and other applicable South African laws.
1. What Information We Collect
We may collect and process the following personal information:
- Contact Information: Name, phone number, email address, company name, and job title
- Technical Data: IP address, browser type, device information, operating system, and usage data
- Communication Data: Messages you send to us, support requests, and interaction logs
- Marketing Preferences: Opt-ins for newsletters or promotions
2. How We Collect Information
We collect information in the following ways:
- Directly from you when you complete contact forms, subscribe to emails, or engage our services
- Automatically through cookies and similar tracking technologies when you browse our website
- From third-party services that help us provide, maintain, or improve our offerings
3. Why We Collect and Use Your Information
We process your information for the following purposes:
- To deliver IT, strategic, and digital services to you
- To respond to inquiries and provide support
- To send updates, marketing communications, or important notices (where permitted)
- To improve website performance and user experience
- To comply with legal and contractual obligations
- To secure our systems and prevent misuse
4. Cookies and Tracking Technologies
Our website uses cookies to:
- Enable core site functionality
- Collect anonymous analytics data
- Remember user preferences
You may choose to block or delete cookies via your browser settings, but this may affect your experience on our site.
5. Information Sharing
We do not sell your personal information. We may share your data with:
- Service Providers: Trusted third parties who assist in operating our business (e.g., hosting, email, CRM, analytics)
- Legal Authorities: When required to comply with law or protect our rights
- Business Transfers: In case of a merger, acquisition, or sale of assets
All third parties are required to handle your data securely and in compliance with applicable laws.
6. Data Retention and Security
We retain your personal data only as long as necessary to fulfill the purpose for which it was collected or to comply with legal requirements.
We implement appropriate security measures, including encryption, secure access controls, and monitoring, to protect your information.
7. Your Rights Under POPIA
You have the right to:
- Access or request a copy of your personal data
- Correct or update your information
- Object to processing or request deletion
- Withdraw consent at any time (where applicable)
- Lodge a complaint with the Information Regulator of South Africa
To exercise any of these rights, please contact us
8. Third-Party Links
Our website may contain links to external sites. We are not responsible for the content or privacy practices of these third parties. Please review their policies independently.
9. Policy Updates
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last Updated” date. Continued use of our services after updates signifies your acceptance.
10. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please reach out: